(Test it out. Demo our system at the bottom of the page. It takes about 30 seconds.)
Finally, an Internal Easy-to-Use System for Customers to Offer Feedback.
- It’s critical that you have a system for collecting feedback from customers in order to stave off negative publicly posted comments. Our research shows that if a customer is given the opportunity to give feedback using a system that you provide to them, they do not then do so again publicly.
- It is imperative to have a system that encourages happy customers to offer feedback. You may unearth reasons why customers love you that you hadn’t thought of. You may discover a star employee that customers love.
- It’s crucial to have a system for collecting customer feedback without having to rely on employees. There is too much room for human error. An effective system will alert you to potential customer service, compliance, and other issues. This gives you the opportunity to fix it before it is a bigger problem (possibly earning a visit from a governmental regulatory entity, Attorney General, etc)
There are multiple ways that your customers get to your feedback page using our system:
- Tell them verbally
- Text them
- Email them after purchase
- Your feedback page link is listed on a document or card on top of the closing document
- The link is in every email or print newsletter that you send to your customers
- We create a sign to put on the door or on the counter with a QR Code that links to the feedback system. This allows you to collect feedback from customers that DON’T buy. That’s important. It takes the responsibility off of your team and supplements their efforts in case someone forgets to ask for feedback.
After trying a demo, get our Special Report, Review Power, that will reveal the truth about online reviews and how it affects your Dealership:
- The 3 common mistakes regarding online reviews
- How your dealership is losing money because of your online reviews or lack of the right kind
- Why your past efforts may have failed
- Recent changes that you may not be aware of (and neither is your marketing person.)
Download this FREE Reviews Calculator to discover how to improve your rating. Watch the video to see how simple it is to use. Click on the bottom right for full screen video.
Get Review Power below.